Our items are manufactured all around the world and yes some of the products are made in Australia.

We have majority of the items in stock, some items may not be available immediately. However, it generally takes 3 to 7 business day to receive the goods (excludes pre-order, custom products and local made vanities).

Store pickup is available from Monday to Friday between 10am to 3pm at our warehouse in Bella Vista. Please contact us to make arrangement.

Yes. Our products are covered by the manufacturer's warranty, with warranty terms varying between brands and products. All warranty claims are supported by the respective supplier.

• Small Items: Standard shipping is $15.00, or Express shipping for $35.00.
• Large Items: Standard delivery is $150.00 within Sydney Metro. 
• Interstate Delivery: Delivery services are available upon request and will incur an additional fee. Please contact us via email or phone for a shipping quote.

Unfortunately, we do not accept returns for change of mind. For more information, please refer to our Returns & Refunds Policy.

To ensure the washlet is compatible with your toilet bowl, please click the link and follow the step-by-step guide.